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  • If you have an Asus computer you may have a program called AI Suite 3 installed. This is a legitimate program installed by default on many Asus computers but it can take control of the Firewire port in your computer so that other programs can t use...
  • Please check the following before proceeding to the steps below: Try to use another DVD/Disc drive.If you do not have another DVD/CD drive that you can use you may try the steps below. Please wipe the disc with a clean soft cloth. For CorelDRAW...
  • We have determined in most cases that it is a problem with the DVD drive. Try the following things if you get Error 1305 on install. If your computer has multiple DVD drives try the install disk in your other drive. If that fails you will need...
  • In some rare cases the error displayed in the following image can occur while installing Studio: Pinnacle is researching this error "Error 1935" and has found that is a Microsoft error message that doesn t happen often but is experienced by a...
  • If you have a problem with DVD s created by Studio not playing back these steps will help to resolve that issue. This FAQ assumes that you have put the DVD into either: 1. a set top DVD player and the DVD is not playing there may be an error on...
  • In some cases with Studio 16 download installations Pando Media Booster may fail to install. If this occurs begin by checking with the Pando website for possible solutions: If the issue persists download Pando Media Booster from the following...
  • In most cases when a USB Capture device does not work with Studio it is due to one of the following reasons: Studio does not have the Pinnacle device selected as the Capture Source. Studio does not have the correct port selected either Composite...
  • If you are experiencing no audio while previewing video in the Edit mode of Studio this FAQ should help to resolve this problem. Step 1: Does the rest of the computer have audio Confirm that you are able to hear audio from other applications....
  • If you are a Pinnacle Studio 16 user who has recently installed Windows 8.1 or has upgraded from Windows 8 to 8.1 you will need to run this patch to ensure your software will run properly. When launching Pinnacle Studio 16 in Windows 8.1 it may...
  • This article applies to Avid Studio and Pinnacle Studio 16/17 . Studio allows you to easily control audio in your project.  This FAQ will describe the tools used to work with audio.  For a complete description of Timeline...

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